Know before you go. Five SaaS considerations

May 14, 2017

More and more organizations are moving their human resources to software-as-a-service (SaaS) solutions. SaaS provides benefits to your people and HR team through:

  • End-user flexibility
  • Innovation and updates
  • Configurable processes
  • Intuitive interface
  • Unified data

Even with all the benefits it will drive for your organization, it may not be all you need. Consider the following as you prepare for your move to the cloud:

  1. What if an employee has questions?
  2. How will updates and their impacts be managed?
  3. How are process configurations kept up-to-date?
  4. Are other HR services and data integrated?
  5. Will the data be accurate?

When searching for a partner, it’s important you find someone who can help you answer these questions and bring forward other considerations. Additionally, you will need someone who is focused on bringing the benefits of the cloud to your most important asset: your people. This includes helping you to understand your strategy for:

Employee end-user support
Custom service support to help with technology questions, assist with HR policies and resolve data and payroll issues

Proactive update management
Comprehensive impact analysis and change management support

HR operations
Pre and post-planning activities and reporting and ongoing configuration support

System and service integration
HR systems and policies integration to provide easy access

Data quality management
Ongoing data monitoring to ensure accuracy in the source and downstream systems

Starting off on the right path and considering the short-term and long-term impacts of your decisions will get your relationship with the cloud started off on the right foot.

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